Privacy Policy
Effective date: [insert date]
TimeBack AI ("we", "us", "our") operates the website timeback-ai.com and provides the TimeBack AI digital product (the "10-Minute Note System"). This Privacy Policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
- Contact information: your email address, and if provided, your name, when you purchase or contact us.
- Payment information: processed directly by our payment processor, Payhip, and its supported payment gateways (e.g. PayPal, Stripe, Square). We do not store your card details.
- Usage data: pages visited, time on page, browser/device type and general location, collected via analytics tools such as Microsoft Clarity.
- Communications: any messages you send us via email or contact forms.
2. How We Use Your Information
- To process and deliver your purchase
- To respond to customer support requests
- To send product updates, receipts, and — if you opt in — marketing communications
- To improve our website and product based on usage patterns
- To comply with legal obligations
3. Cookies and Tracking
Our website uses cookies and similar tracking technologies, including Microsoft Clarity, to understand how visitors use our site and to improve the experience. You can disable cookies in your browser settings, though this may affect site functionality.
4. Third-Party Service Providers
We share information with trusted third parties only as necessary to operate our business:
- Payhip (checkout, payment processing, digital delivery)
- Payment gateways used by Payhip (e.g. PayPal, Stripe, Square)
- Email or marketing platforms, if used
- Analytics providers (e.g. Microsoft Clarity)
These providers only receive the data necessary to perform their function and are bound by their own privacy and security obligations.
5. Data Retention
We retain your information for as long as necessary to fulfil the purposes described in this policy, or as required by law (e.g. tax and accounting records).
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data, and to withdraw consent to marketing at any time. To exercise these rights, contact us at hello@timeback-ai.com.
7. Data Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure.
8. Children's Privacy
Our product and website are not directed at children under 16, and we do not knowingly collect data from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
Questions about this Privacy Policy can be sent to hello@timeback-ai.com.